BT is committed to providing you with the best telecommunications service in the world. Despite our endeavours, things do go wrong, and when they do, we want to know so that we can put them right as quickly as possible.
Address
BT Communications Ireland Limited
Head Office
Grand Canal Plaza
Upper Grand Canal St.
Dublin 4
BT Communications Ireland Limited, a limited liability company, company registration number registered in Ireland 141524 with registered offices at Grand Canal Plaza, Upper Grand Canal Street, Dublin 4, Ireland.
At Home
Sales Support
Call 1800 923 924
Opening hours are
Mon-Thurs: 9am - 8pm
Friday 9am – 7pm
Sat: 10am - 4pm
Sundays and Bank Holidays: closed
Click
here to email sales
Customer Care and Billing
Call 1904
Opening hours are
Mon-Fri: 9am - 7.30pm
Sat: 10am - 4pm
Sundays and Bank Holidays: closed
Click here to email Customer Care
Technical Support
For Subscription Internet Products such as Broadband, Flat Rate Anytime, Flat Rate 30, 50 or 80, call 1890 923 111 or visit www.btireland.ie/help.
Click
here to email Technical Support
Opening hours are
Mon-Fri: 8am - 9pm
Sat & Sun: 9.30am - 6pm
Bank Holidays: 10.30am - 7pm
For IOL Free, Oceanfree.net and Net Free support.
Call 1550 923 555.
Opening hours are
Mon-Fri: 8am - 9pm
Sat & Sun: 9.30am - 6pm
Bank Holidays: 10.30am - 7pm
In Business
Sales Support
Call 1800 924 929, +353 1 4328846
Opening hours are
Mon-Fri: 9am - 5.30pm
Customer Care and Billing
Call 1800 924 924, +353 1 4328846
Opening hours are
Mon-Fri: 8am - 8pm
Sat & Sun: closed
Bank Holidays: closed
Major Business customers should call 1800 924 925
Click here to email Customer Care
Click here to request a callback from one of our Business advisors.
Technical Support
Call 1800 924 924, +353 1 4328846
Opening hours are
Mon-Fri: 8am - 8pm
Sat: 10am - 6pm
Sundays & Bank Holidays: closed
Major Business customers should call 1800 924 925
Click here to email Technical Support
Emergency 24 hour support is also available outside office hours on the same number.